Assistance for Families

Below you will find a list of resources available to all families.  We are providing links and information on how to access financial supports, food assistance, and counseling within our community. If you have questions about academics or distance learning, please reach out to your child’s counselor. If you have any other needs beyond the ones listed and need to know who to contact regarding these needs, please reach out to  Ann Christianson, our wraparound services coordinator by emailing her at: Below you will find a list of resources available to your child.

Rental Assistance

Lane County Human Services Division has received State of Oregon Supporting Tenants Accessing Rental Relief (STARR) funding in the amount of $4,071,554.

Applications for the new funding will be open on Friday, March 19, from 7:00 a.m. to 1:00 p.m. PST. This application is for Lane County residents with a household income at or below 80% Area Median Income. A link to the online application and information phone line will be posted on this webpage (

Applicants for STARR 2021 COVID Rental Assistance program must meet the following criteria:

  • Be a renter living in Lane County
  • Have income at or below 80% area median income
  • Experienced loss of income due to COVID-19 related factors, impacted by business closure due to COVID-19, or experienced financial hardship due to COVID-19
  • Or diagnosed or exposed to COVID-19, or have compromised health status due to COVID-19

While applying online is the quickest way to receive this assistance, those unable to apply online can call Lane County’s Rent Assistance information line on March 19 for assistance completing the application on the phone. The number is (541) 682-3776Callers can leave a message with their contact information. Interested applicants will be contacted directly to complete the application over the phone. This service is available in English and Spanish.

If you can’t pay rent because of covid, please click on the link below. Sign this document give it to your landlord before March 31, 2021.   Questions? Call Ms. Brinda 541-790-5855.

North Eugene Food Pantry & Clothing Closet

Are you a North family in need of supplemental food, clothing, or toiletries? North Eugene has a small pantry and clothing closet to help families in need. Fill out the form below to request help.
¿Es usted una familia del Norte que necesita alimentos, ropa o artículos de tocador suplementarios? North Eugene tiene una pequeña despensa y un armario de ropa para ayudar a las familias necesitadas. Complete el siguiente formulario para solicitar ayuda.

North Eugene Food Pantry & Clothing Closet Request Form 

Reach Out Oregon

1-833-REACH-OR (1-833-732-2467) is for everyone.
This is a time for all to reach out whenever you need help and information. You can call the warmline for information about resources, or just to have someone listen to you, or to help you get connected to services and supports that you and your family need. We know that some of you have been hit harder through this crisis than others, and it’s hard to let others know when you need help. We want to urge you to let someone know – we are here for families!

School Meals


Monday–Friday, 10:45 a.m.–2 p.m.


Churchill Region
• Arts & Technology Academy, 1650 W. 22nd Ave.
• McCornack Elementary School, 1968 Brittany St.

North Eugene Region
• Howard Elementary School, 700 Howard Ave.
• River Road/El Camino del Río Elementary School, 120 W. Hilliard Lane
• Madison Middle School, 875 Wilkes Dr.

Sheldon Region
• Cal Young Middle School, 2555 Gilham Rd.
• Holt Elementary School, 770 Calvin St.

South Eugene Region
• Roosevelt Middle School, 500 E. 24th Ave.
• Spencer Butte Middle School, 500 E. 43rd Ave.

• ECCO, 200 N. Monroe St. (behind the district office)

School Meal Delivery Available

Need help accessing school meals? Home delivery for families in need will begin in October

Meal delivery will begin October 12 for families that request by October 5. Requests made after October 5 are expected to be added to delivery routes within 7–10 school days.

To make a request fill out the 4j Meal Delivery Request Form

For more information about having meals delivered to your home visit the School Meal Delivery Information page on the 4j site.

Student Healthcare

The North Eugene Health Center is open and available for 4J students to access medical and mental health services.  The PeaceHealth medical team provides wellness visits, sports physicals, sick visits, management of chronic conditions, reproductive health care, and immunizations.  We are currently offering this season’s flu shot.  The Lane County Behavioral Health therapists provide mental health assessments and counseling services.  The health center can bill private insurance and the Oregon Health Plan.  We are committed to making sure our patients get the care they need, whether they can afford to pay or not.  Please ask us about financial assistance options if you have any concerns about billing.  Call 541-790-4445 to schedule an appointment; same-day appointments are often available. (Sept. 15, 2020)

OHP Insurance Flier

Mental Health & Social Services 

HOOTS (Helping Out Our Teens in Schools) phone line is accessible from 9:00 AM to 4:00 PM Monday through Friday. Video support is available from 11:00 AM to 2:00 PM on weekdays and is accessed by emailing with your name and preferred time. We are able to provide short-term counseling and mental health support, resource referrals and OHP sign up. For students, families, and staff of 4J, Eugene Charter, and Bethel High Schools please call (541) 246-2342. For students, families, and staff of Springfield, Oakridge, and South Lane High Schools please call (541) 246-2332.

The White Bird Crisis Line will continue to be accessible 24/7 by phone at 541-687-4000.

15th Night will also be continuing to offer support and resources for unhoused youth and those working with them via phone and text at 541-246-4046. Many other social services in the area are also working on providing phone or virtual services.

Direction Service has the capacity right now to serve young adults (16-24) who are experiencing mental health challenges.
To receive more information and to inquire about openings call their main phone number  541-686-5060

Other Resources

Resources for financially impacted families:  
• Unemployment Benefits and COVID-19
• EWEB Customer Care
• NW Natural Customer Care
• Supplemental Nutrition Assistance Program
• Food for Lane County — Food Pantry Sites


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